We always want your shopping experience at TALIAFERRO the label to be a fantastic one! Hopefully you love everything you purchase with us, however if something does not work out, we're here to help!
- All items MUST be post marked within 30 DAYS of fulfillment date
- Please include your original invoice with your return and why you are returning
- Items must be UNWORN, UNWASHED, AND DAMAGE FREE. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, animal hair, or odors will not be accepted. The customer is responsible for return shipping fees - we recommend using a shipping method that provides a tracking number for your reference, as we are NOT responsible for lost or stolen returns
- If an item is damaged upon arrival please email us immediately at firstname.lastname@example.org with a picture of the damaged item. Items damaged upon arrival must be UNWORN and UNWASHED and returned within 30 DAYS of fulfillment date to be accepted for a return.
- Online only store credit will be given for returned items
- Shipping & handling fees will not be refunded
- Please allow 3-10 business days for return processing
- Once your return is processed you will receive email confirmation
- If you have any other questions you can email us at email@example.com
If you send back an item that does not qualify for a return or we receive a package back from the shipping carrier due to the address provided being undeliverable, you are responsible to pay a $4.99-$10.99 return shipping charge, depending on the weight of the package. You will be notified by email. If the return shipping fee is not paid or the items are not claimed, we will hold for 14 days. After the 14 days the items will be donated to charity.
- Due to limited inventory and the high demand for our products we are unable to hold merchandise for an exchange. If you need another size, please go ahead and order the right size, then ship back the wrong size and we will process for STORE CREDIT.
THE FOLLOWING ITEMS ARE FINAL SALE AND CAN NOT BE RETURNED
- Flash sale items, sale items or items with a 30% off or more discount are final sale
- Jewelry, intimates, swim, purses, and hats are also final sale
- Any shoes being returned need to be returned in original shoe box
- Please place shoes and original shoe box in another box during shipping to prevent damage to original shoe box during shipping
- DO NOT use shoe box as shipping box
- DO NOT use any tape on original shoe box
- Any damaged shoes or shoe boxes will not be accepted
We hope you enjoy shopping with us!xx